Frequently asked questions

How should I tell my partner that I am going to Chernobyl?

Good luck with that :-) Actually, the best way is to tell him or her that you are both going to Chernobyl.

Is visiting Chernobyl dangerous?

Yes, as much as visiting any other place in the world. The level of radiation is high only in some places.

How do you get to Chernobyl?

It is easy. In order to book a trip to Chernobyl with CHERNOBYLwel.come you must first come to Kiev.

How much does a tour to Chernobyl cost?

Depends on which tour you are thinking to take part....

How can I pay for the trip to Chernobyl?

The price for the Chernobyl visit is always paid at the CHERNOBYLwel.come bus in cash. No booking and cancellation fees are needed.

How does the 100 % money back guarantee work?

In case you are not satisfied with our services or services of our subcontractors or partners, you are allowed to cancel the tour with 100% cash back of your price for the tour.

How is the tour to Chernobyl organized?

The Chernobyl expedition starts at 8:00 AM in Kiev. The CHERNOBYLwel.come bus leaves for the Chernobyl exclusion zone where it will arrive around 10 AM.

What is the maximum number of people on each Chernobyl tour?

The maximum number of people on the Chernobyl excursions tour with CHERNOBYLwel.come is 15.

In what languages is the tour to Chernobyl conducted?

The basic language of the Chernobyl tour is English, but there is a possibility that the delegate or guide will simultaneously translate it to:

Can I take photos in Chernobyl?

Yes, during the trip to Chernobyl you are allowed to take pictures and videos of everything. There is a photo and camera restriction only in the campus of Chernobyl nuclear power plant and at the checkpoints with guards.

What is the age limit to join the Chernobyl tour?

In order to be permitted to enter the Chernobyl exclusion zone one needs to be at least 18.

Can I get to Chernobyl by my own car or motorbike?

The Chernobyl exclusion zone runs under special management, but most of the time it allows you to travel with your own car (bus), but not motorbike.

Why should I go for a 2-day trip when a 1-day trips cost less?

If you are interested in seeing just the main tourist points in Chernobyl and Pripyat, it is okay for you to go for a one-day Retro Chernobyl tour. 

I would like to visit the Chernobyl zone for more than 2 days; do you also offer several-day tours?

We can offer you a several day tour on a private tour.

Where can I get some more information about Chernobyl, accident etc.?

A great source of actual information is Chernobyl.tv

Based on what facts should I decide about my Chernobyl tour provider?

Most of the Chernobyl tour offers you will find on the market today is from tour agencies who sell them via few official tour operators. For your own good, service and safety we recommend you buy your trip directly from a tour operator. 

Can we enter buildings in Pripyat?

Since April 1, 2012 it is officially forbidden (due to safety reasons) to enter buildings in Pripyat. 

Will we really be able to see all of the places mentioned at CHERNOBYLwel.com during the trip to Chernobyl?

Due to the special management in the Chernobyl exclusion zone, as well as the ongoing liquidation in some places, CHERNOBYLwel.come can not guarantee the program and places visited during the Chernobyl tour. 

What can and cannot be taken to Chernobyl for the Chernobyl visit?

Every visitor has to have a valid passport at all times – this is obligatory. Visitors have to wear pants (not shorts), long-sleeve shirts/jackets and closed shoes (not sandals or flip flops).

Is there anything I am not allowed to do during the Chernobyl tour?

After entering the Chernobyl exclusion zone, you will be instructed as to what is and what is not allowed to do in Chernobyl during your visit.

Do I need a gas mask or a respirator for the Chernobyl tour?

No, you do not need to take a gas mask or respirator for visiting Chernobyl, Pripyat and surrounding areas. 

When is the best season to visit Chernobyl?

It depends on your preferences – the Chernobyl exclusion zone has its magic in every season. 

How is the hotel in Chernobyl – is there warm water for showering, for example?

The hotel in Chernobyl is a newly built, clean and safe hotel, in which every room is equipped with warm water, heating, a refrigerator and cooler, TV, shower and toilet. 

How do I know I did not get a dangerous dose of radiation during the trip?

This scenario is highly improbable. The guides, as well as the delegate of CHERNOBYLwel.come, are specially trained to lead you just along safe roads and paths. 

Do I need a visa to visit the Ukraine?

The citizens of the following countries do not need a visa for a stay of up to 90 days:

Can you advise me on some good hotel in Kiev?

Since the CHERNOBYLwel.come tours to Chernobyl start and finish at the Kiev central railway station, we suggest you book some accommodations near the railway station

Where can I buy souvenirs?

You can buy souvernirs either in the zone - there is a vending machine with Chernobyl T-shirts, or you can buy them online in our eshop.

How can I help you?