CONTACT

Founding of CHERNOBYLwel.come: The trip that changed my life

This journey started as your journey back in 2008. I was just a tourist, a number, a statistic. Visiting the Chernobyl zone for 2 days was a life-changing experience for me. And it was not as easy as it sounds. My fear was slightly greater than the initial excitement - and for my protection I packed some extra stuff: a respirator and a lead-covered jockey strap. I have to laugh when I mention this to people.

From the moment I got out of the tourist-packed bus in the ghost town of Pripyat, and smelt the winter breeze, felt the atmosphere, I immediately told myself, I need to get back here again, again and again. Establishing a specialist tour company was a dream come true - in order for me to continue to visit the zone and show it's true beauty to others.

Becoming the No.1

And here we are, after 10 years and with over 10,000 customers, it looks like we at CHERNOBYLwel.come did a good job. We grew both in quantity, and more importantly in quality. Introducing on average up to 10 innovations a year to our tours helped us become the no.1 attraction in the Kyiv region on TripAdvisor. For the fourth year in a row we have received the award of excellence.

But it is not about the medals and stats. You, dear reader, are not a number on a scorecard for us. Our job is about every minute - from the moment we meet you, until the moment we see you leave, feeling thrilled, surprised, excited, shocked, happy, sometimes even with tears in your eyes, after a CHERNOBYLwel.come tour. And with the hope that you will come again.

Stay in our Chernobyl family

Immediately after one day in Chernobyl I hear people saying ‘I need to come back’. Just like me in 2008. You are welcome to join our Chernobyl family, that usually meets once a year at the CHERNOBYLING festival with a mind blowing program (stay tuned - subscribe to our newsletter). Via the Chernobyl Tour Operator Association you can join our charity works in order to reach even more Chernobyl Babushkas. If you want to wear and carry your glowing ‘Chernobyl adventure’ with you, you will find our apparel in radioPROactive.me shop and again can help the Chernobyl Babushkas with 1% of the price.

Thank you for being the fuel to our passion. We will always stay true to you.

Dominik Orfanus
founder of CHERNOBYLwel.come

If you have an idea, feel free to share, ask something, or simply get in touch, please write to me directly here:

CHERNOBYLwel.come core values

Passion

We want our customers to fall in love with this place as we did, and we share the same level of passion for them

Passion (for Chernobyl and customer)

Warm hearts

We treat customers like a part of our family and we are not just helpful, we always treat them with love and we try not to take things personally

Soft Heart, Sharp Mind

Helpfulnes

We like to share our success with people who had less luck in their lives as we - for example Chernobyl babushkas

Helpfulness

Creativity

We love what we do, we have fun, we find new creative ways to serve more people

Creativity

Growth Mindset

We treat all the obstacles and issues as lessons that help us to be better than yesterday

Growth mindset

CHERNOBYLwel.come guarantee

100% money back guarantee
*for details please see Terms and conditions

CHERNOBYLwel.come statistics of customers served year by year

OUR OFFICES


EU Headquarters - Slovakia
+421 902 654 876 (MON - FRI 9:00 - 17:00) [email protected] +421 902 654 876 X a.s.

Valachovej 1, Bratislava 841 01, SLOVAKIA
REG.NO.: 35 742 089, VAT TAX NO.: SK2021404451

Registered in Trade register of OS Bratislava I, part Sa, no. 1668/B

Kyiv Headquarters
+380 99 051 9999 (EACH DAY 07:30 - 20:30) [email protected] +380 99 051 9999 CHERNOBYLwel.come
ТОВ “ЧОРНОБИЛЬвел.ком ”

Saksahanskogo str. 147/5  (2nd floor; apartment nr. 18) 
Kyiv, 01032 
UKRAINE 
ID NUMBER: 41208586 

UK
0800 001 5322 TOLL FREE [email protected] Chernobylwelcome CHERNOBYLwel.come UK 

Linon Digital 
Southgate Business Centre 
32 Gillygate, Pontefract 
West Yorkshire 
WF81PQ 
United Kíngdom

Germany
+421 902 654 876 [email protected] Chernobylwelcome CHERNOBYLwel.come - Tschernobyl Reisen 

Windscheidstr. 18 
10627 Berlin 
Germany

USA
1 844 55 66 313 TOLL FREE [email protected] Chernobylwelcome CHERNOBYLwel.come America 

P.O. Box 8610 
83002 Jackson 
Wyoming, USA

Departments


B2B and SALES
Maria Koczova
+421 911 349 768 [email protected]
CUSTOMER CARE
Karina Ovsiankina
+380 99 051 9999 [email protected]
Marketing and PR
Tomas Celery
+421 902 718 525 [email protected]

CHERNOBYLwel.come Team

Nataly believes a life without adventure is a life without meaning. From a young age she had a passion for exploring which even led her to journey through Chernobyl by herself as a stalker. Her excitement increases with each excursion as every visit reveals new secrets and stories which have been kept hidden. Fortune favours the bold and Natalie’s braveness has left her with valuable and insightful knowledge that she wishes to share with others.

Nataly Lady Adventure

He will immerse you into the depths of the Chernobyl Exclusion Zone, take care of you and provide mental and emotional perception, atmospheric character, uniqueness and unforgettable of every yours day in a place, where time has stopped its course. BTW, don't be afraid of his third eye. It's definitely not the result of visiting the Zone!

Max Max Immersion

During his youth Andrei played the legendary Transport Tycoon a lot. When he grew up, he decided he would love to try to play this game in real life. So he went to far Germany to buy the first few Mercedes Sprinters. Later he used his rich experience in Transport Tycoon in business and became a respected businessman (or so-called MAGNAT) in the Chernobyl Exclusion Zone. In addition to transport management, Andrei is also helping CHERNOBYLwel.come to manage all important things in Ukraine.

Andrei Magnat

At first sight, Olya looks like a smiling little girl with that kiddo expressions in her face. But don't be fooled, she's one of our most experienced guides with a lot of knowledge about the Zone. She's super-fascinated by the radiation and sometimes declares herslef as a radiation hunter. Maybe that's why she has time for guiding tours in English, Czech and German. She's our little superhero!

Olya The most radioactive one

Tereza is the youngest member of our team always eager to help people in any situation. She is passionate about meeting different cultures and different people all over the world. She might look and sound rather shy, but she is not afraid of challenges and she like collecting experiences and great memories.

Tereza Lil T

A proud father of 3 daughters, a passionate ice hockey player and Chernobyl-addicted traveler, Dominik established CHERNOBYLwel.com in 2008, after his first trip to the Chernobyl exclusion zone. His background is in journalism. Yes, the sentences on this webpage have been created by him – with grammar mistakes! :-)

Dominik Slavedriver :-)

Once upon a time…she was a small ball of energy, always smiling. Maja loves globe-trotting and one day back in 2011 she wandered into the Zone. Her heart stayed there. She loves traveling and now, especially Chernobyl. She is known as a person who loves to help out, laughs a lot and likes to capture special moments and places.

Maja Sales Magician

Julia is the one who loves people and getting to know them. She loves exploring the zone and is also addicted to share it all with you. She loves to tell the stories about the zone and make you feel like you're wandering with an old friend, as she's very caring and friendly guide with who you'll feel like you know each other for years.

Julia The Caretaker

Once had seen "Chernobyl Diaries" her heart was frozen in fright. She totally couldn't sleep, eat and live. Those secrets must be found! Inspite of being filled with horror at the thought of going to the Chernobyl Exclusion Zone, Halina made a leap in the dark. She is waiting for you to open new mortal places together.

Halina Horror Lover

This girl is obsessed with sharing her knowledge and emotions with people. She knows exactly how to make you feel the spirit of the Soviet Union and the horror of the Chernobyl disaster. First-time Yulia saw wildlife of the exclusion zone, it made an unforgettable impression on her vision of life. So be sure, with her help you'll be stunned by the superiority of nature over man.

Yulia Emitter of emotions

Maryna wishes to have a lot of people in the Chernobyl Exclusion Zone. It is a very important and sad moment in the history of Ukraine and she loves to spread this topic to people. She loves to help people and make all handmade works. Especially floristic one! :)

Maryna Trouble Shooter

Michaela is also called „miss curious “. On one hand, she is a typical workaholic who easily gets enthusiastic about any new impulse and always seeks answers to all the questions she comes across. On the other hand, she is a spontaneous and adventurous little bundle of craziness, who will be the first out of the group to jump out of the plane or eat ants. You will also have an opportunity to talk with her about human rights, philosophy or social sciences as her biggest dream is to make the world a better place to live.

Michaela McChella a.k.a. Miss Curious

“Radioactive adviser” Karina is an open-hearted girl, who is always ready to help and support customers to make their adventure unforgettable! She is proud of her grandfather, who was a liquidator in Chernobyl and considers this place to be special! She admires history, traveling, meeting new people and teaching children !:) She will always support an idea to have an adventure in some great place like Chernobyl and want to show this ghost-town to everyone!

Karina Radioactive adviser

Leaving a legacy


After you visit the zone, it will never be the same again. Both your life, and the Chernobyl zone will change for good. Thanks to you, we can contribute to making the zone a better place. We contribute to the Chernobyl Babushkas, the self-settlers who returned after the evacuation to spend the rest of their lives in very, very simple conditions, but, on their motherland. We organise charity and clean up tours, that you are also welcome to join. Thanks to you we financially support the Chernobyl dog treatment program (run by International Futures Fund), children affected by the Chernobyl aftermath (cancer etc.) in Slavutych city (Ukraine), as well as sick children in Slovakia via Dobry anjel NGO. Thanks to you and your Tripadvisor reviews we can plant trees in Chernobyl zone, and therefore help mother nature to cope with the Chernobyl accident.

Chernobyl babushka icon
1% of the tour price goes directly to support the Chernobyl Babushkas. Together with your help we provide them with medication, groceries and help them around the house.

Supporting Chernobyl Babushkas

Chernobyl tree icon
For every Tripadvisor review we plant a tree in the Chernobyl zone. Together we are helping the zone to recover.

Plant a tree in Chernobyl

Chernobyl dog icon
5% of NET income is paid to children with cancer through nadation "Dobry Anjel" (Good Angel). Thank you!

Dobry Anjel - Charity

OUR PARTNERS


CONTACT US